We accept major credit cards and Paypal for payment at our secure checkout. Transactions will show as’ Craftmar’ on your credit card statement. We do not see your credit card information and do not store it on our servers. If you choose to save your card, it is saved in Stripe (our payment processor) system securely.
After your order is placed, we ship it next business day from Dallas, TX with USPS First Class (free). You can also pay for Expedited USPS Priority Mail. Depending on your location, packages are delivered within 2-6 business days. We do not have a physical store, if you order in advance local doorstep pickup is possible at Dallas, TX (75225). You need to Contact Us and let us know as soon as you place the order so that we do not mail your order.
Due to nature of the products, we can only accept returns of unopened, unsealed merchandise. Please Contact Us and inform us about your intend to return. Customer pays for return shipping and makes sure it is delivered without damage. Returns are subject to $5 per piece restocking fee (max total is $10), which would be deducted from your refund. Payments made for expedited shipment are not refunded.