Payments
We accept major credit cards, Apple Pay and Paypal for payment at our secure checkout. Transactions will show as’ Craftmar’ on your credit card statement. We do not see your credit card information and do not store it on our servers. If you choose to save your card, it is saved in Stripe (our payment processor) system securely.
Shipping
After your order is placed, we ship it next business day from Dallas, TX with USPS First Class (free). You can also pay for Expedited USPS Priority Mail. Depending on your location, packages are delivered within 2-6 business days. We do not have a physical store, but if you order in advance local doorstep pickup is possible at Dallas, TX (75225). You need to Contact Us and let us know as soon as you place the order so that we do not mail your order.
Returns
Due to nature of the products, we can only accept returns of unopened, unsealed merchandise within 14 days of delivery. Please Contact Us and inform us about your intend to return. Customer pays for return shipping and makes sure it is delivered without damage. Returns are subject to $5 per order, which would be deducted from your refund. Payments made for expedited shipment are not refunded.